Small Business Web Support Template Development

  • Role : Project Manager

Small Business Web Support Template Development

Led a 20+ postgraduate student team, overseeing the development of a customized web support template for small businesses. Successfully managed the project from initiation to delivery, while providing mentorship and facilitating student development.

Responsibility:

• Team Leadership: Guided and mentored a large team of postgraduate students, ensuring project cohesion and individual skill development.

• Coding: At first to release an MVP, I coded back-end with C# and ASP.net in Visual Studio. It was a good base which many engineers worked on it after a while.

• Project Lifecycle Management: Oversaw all project phases, including requirement gathering, design, development, testing, and deployment. Managed timelines, resources, and potential risks.

• Client-Focused Delivery: Collaborated with stakeholders to understand and translate small business needs into a tailored web support solution.

Impact:

Targeted Solution: Delivered a user-friendly web support template specifically designed to enhance support experiences for small businesses.

Professional Development: Fostered a learning environment for 20+ postgraduate students, enabling skill development and practical project experience.

Efficiency & Success: Demonstrated leadership in driving project completion on time and within budget.

Skills Demonstrated:

Team Leadership & Mentorship: Proven ability to guide and develop large, cross-disciplinary teams.

Project Management Expertise: Expertise in all stages of project lifecycles, from concept to on-time delivery.

Client-Centric Approach: Dedication to understanding user needs and tailoring solutions for a specific clientele.

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